This page clearly explains how your personal data is collected, why it is retained, and how it is kept secure.
Welcome to 99bed. This Privacy Policy explains how 99bed handles your personal information. When you use the 99bed website or mobile app, create an account, or carry out any transaction, certain information is collected as a matter of course. We want you to be fully aware of how that process works.
99bed believes privacy is a fundamental right. That's why we only collect data that is strictly necessary to operate the platform. Your information is never shared with third parties unnecessarily and is never sold for advertising purposes.
This Privacy Policy applies to all 99bed services — including the website, mobile app, live betting, Sports Betting, jackpot games, and financial transactions. Continued use of 99bed's services constitutes your acceptance of this Privacy Policy.
In brief: 99bed does not sell your data, collect it unnecessarily, or send marketing messages without your consent. Your data belongs to you.
99bed collects different types of information depending on the situation. Below is a detailed breakdown of what is collected and when.
| Data Type | Example | When It's Collected |
|---|---|---|
| Identity-Related | Name, date of birth, National ID number | RegistrationKYC |
| Communication-Related | Phone number, email address | Registration |
| Financial Information | Mobile banking number, transaction history | DepositWithdrawal |
| Device Information | IP address, browser, operating system | Automatic |
| Usage Information | Betting history, favourite sports, login times | During Session |
| Cookies Data | Session tokens, preference settings | Automatic |
99bed uses your data solely for specific, legitimate purposes. Each purpose is clearly outlined below.
Your data is used to create, manage, and secure your 99bed account. Identity is verified through the KYC process.
Financial information is used to process deposits and withdrawals correctly and to prevent fraud.
Your contact information is used to resolve issues quickly and to keep track of previous support interactions.
Anonymous usage data is analyzed to improve the user experience and develop new features.
Data is verified as part of our AML policy to detect suspicious activity and prevent money laundering.
Promotions, bonus offers, and important updates are sent based on your preferences. You can unsubscribe at any time.
99bed follows industry-standard technology and processes to keep your personal data secure, with multiple layers of protection in place.
That said, no online platform can guarantee 100% security. You should also stay vigilant — use a strong password and never share it with anyone.
99bed uses cookies to ensure the website and app function properly and to improve your experience. Each cookie type and its purpose are explained below.
Most browsers allow you to manage cookies. However, disabling essential cookies may prevent 99bed from functioning properly.
If you have a 99bed account, you have certain fundamental rights over your personal data. You can exercise these rights at any time.
To find out what information 99bed holds about you, submit a request to Support. You'll receive a response within 30 days.
If any of your information is incorrect, you can request a correction through Account Settings or by contacting Support.
Once your account is closed, you may request deletion of your data unless we are required to retain it by law.
You may request a download of your personal data in a portable format.
You can request that we stop processing your data for specific purposes, such as marketing communications.
You may object to your data being used for a specific purpose, and 99bed will take your objection into consideration.
To exercise these rights, email support@99bed.bet or reach us via live chat.
99bed does not retain your data longer than necessary. Different retention periods apply depending on the type of information.
| Data Type | Retention Period | Reason |
|---|---|---|
| Account Information | For the duration of account activity + 5 years | Legal Obligation |
| Transaction Records | 7 Years | Financial Regulatory Rules |
| KYC Documents | 5 years after account closure | AML Regulations |
| Support Chat | 2 Years | Service Quality Improvement |
| Analytics Data | 13 months (anonymous) | Platform Development |
| Marketing Data | Until unsubscribed | Consent-Based |
Once the retention period expires, your data is securely deleted or anonymized so that you can no longer be identified in any way.
99bed is strictly for users aged 18 and above. We do not knowingly collect or process personal data from minors.
Important: Age is verified at registration. Any account created using false information will be suspended and all associated data will be deleted immediately. If you believe your child is using 99bed, please contact us at support@99bed.bet right away.
99bed may update this Privacy Policy from time to time. If changes are made, we will notify you via a platform notification and email. For significant changes, at least 15 days' notice will be given before they take effect.
Continued use of 99bed after any changes takes effect will be considered acceptance of the updated Privacy Policy. We recommend checking the "Last Updated" date at the top of the page from time to time.
For any questions, complaints, or requests regarding this Privacy Policy, please reach out using the contact details below. Our team aims to respond within 24 hours.
For any privacy-related requests:
support@99bed.bet
For fast assistance, log in to the 99bed platform and use Live Chat Support. Available 24/7.
99bed is more than a betting platform — it's a trusted partner that treats your data security as its highest priority.
99bed never sells your personal information to advertisers or data brokers. Your data is used solely to provide you with our services.
All your communications and transactions are protected with 256-bit SSL encryption. No hacker or third party can access your data.
Documents submitted for identity verification are stored on encrypted servers, and any extra copies are deleted once verification is complete.
You can manage your marketing communications, cookie preferences, and notifications at any time from your account settings.
What data is collected, why it's collected, and how long it's kept — all clearly explained in this Privacy Policy.
Our support team is always ready to help with any request to delete, correct, or export your data.
Your information is fully secure. Register now and enjoy a safe betting experience.